E1: SVM: Management Console And Agent Not Communicating After Upgrade To 9.2.1.4 (Doc ID 2299293.1)

Last updated on AUGUST 24, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Install/Change Mgmt - Server Manager

After upgrading Tools Release from 9.2.1.1 to 9.2.1.4, the Windows agent with release level 9.2.1.4 does not connect to the management console any more. The following error occurs:

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:

1. Upgrade Tools Release to 9.2.1.4
2. Upgrade the management agent to 9.2.1.4
3. Login Server manager console.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Customer cannot manage the windows server using server manager console

Changes

 

Cause

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