E1: GRID : Can't Export to CSV File With Special Character Like '®' (Doc ID 2299439.1)

Last updated on AUGUST 23, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.

Symptoms

Issue is with Export to CSV Format when the detail has special character like ®. This special character is showing "?" instead of "®".

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Use Purchase order standard program P4310
2) Select purchase order and go inside the detail
3) Copy the text like “Testing®” from notepad or any other Text pad and paste in the Description2 Field
4) Export file using export to CSV option and select the file encoding as x-ECU-CN (because default language is simplified Chinese)
5) The Result: Output is showing question mark “?” instead of "®"

Cause

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