E1: 42: Mobile Sales order Entry Application M42010 Does Not Show Prices

(Doc ID 2300842.1)

Last updated on NOVEMBER 06, 2017

Applies to:

JD Edwards EnterpriseOne Mobile Sales Inquiry - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When adding a sales order through Mobile Sales order entry M42010 and when having populated in the processing options of the P4210 version called from M42010/P42101 the Order template with a template associated to the default customer and also having activated Order template processing then the unit price is not shown in the Mobile app. As a result there is no Order amount when adding items to an order and the order cannot be placed.

STEPS TO DUPLICATE:
1) P4015 Set up templates for customer
2) Set up M42010 processing options for default customer and specific P42101 version
3) For P4210 version called from P42101 populate Order template with a template associated to the default customer and activate Order template processing
4) Log into Mobile Sales order entry, select template and no prices are shown
5) Add item to order and amount is blank and order cannot be placed
6) Enter same order through P4210 and prices are retrieved

Cause

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