E1: 42/43: Enhancement Request to generate RMA From Intercompany Flow Between Companies With Different Currencies

(Doc ID 2300903.1)

Last updated on AUGUST 25, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.


90% of the customer's orders are Intercompany orders. They have made the attempt of setting Return Material Authorization (RMA) . This is created against the original order of an Intercompany sales order where currencies are GBP for warehouse branch and EUR for revenue branch and most of the RMA's are created for these situations. They are unable to use RMA functionality as is currently , because
the system throws the currency code error <Currency Codes May Not Be Different> (error ID 2900).
For Intercompany sales orders that are created between two different companies with different currencies, RMA will not work because the RMA header is created with one Company/Branch/Currency and the detail information of the RMA is being retrieved from the Sales Ledger, which was created for the original shipping branch and belongs to a different Company/Branch/Currency.
The customer would like that the system to be able to generate RMA orders using Intercompany flow between two different companies with different currencies.

The other issue is that it doesn't create the related Po with the correct branch plant either. The desired outcome would be for the sales order to be created like this :
- in header, branch from company A
- in detail, branch from company B
The related purchase order to be created  with the branch plant of company B (warehouse branch) in header and details.


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