E1: WRKFLW: Send Email From Collaborate Menu Is Not Working When GMail Is Set As Default Email Client Through Google Chrome

(Doc ID 2301012.1)

Last updated on AUGUST 25, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to use Collaborate feature within any application from Tools - Send Email, when default email client is set to Google Chrome with GMail, nothing happens. The frame where the application should be displayed remains blank.
Also, if any other application is accessed, the screen remains blank.
By logging off and logging on back, the applications are displayed properly

Changes

 

Cause

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