E1: 17: R48199 Triggers Error 'Amount Does Not Balance to Gross' in the Employee Work Center when Using Exchange Rates (Doc ID 2301247.1)

Last updated on OCTOBER 18, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

R1732 - Workfile Generation
R48121 – Run Invoice Generation
R48199 - Billing Invoice - Create A/R Entries

In a certain situation with a chargeable service contract and exchange rates, the Service Billing Contract Journals (R48199) will not post due to being out of balance due to rounding.

Cause

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