E1: 17: Serial Number And Work Order Type Is Blanked Out While Using Web Service JP170000 (Doc ID 2301963.1)

Last updated on AUGUST 29, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Serial number (ASID) and Work order type (TYPS) is blanked out while using web service JP170000

When invoking the web service JP170000 for the status update(Cancelled) , In F4801(T) the serial Number and Service type is blanked out and as a result there is no contract attached the labor lines are flagged as billable.

TYPS = TypeWO - F4801
ASID = SerialTag Number  - F4801T


Cause

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