E1: 42: Case Study: Web Client Exception Error in Sales Order Entry (P4210) on iSeries AS/400
Last updated on AUGUST 31, 2017
Applies to:JD Edwards EnterpriseOne Sales Order Entry - Version 9.1 and later
JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.
Note that this is a case study only and the solution implemented here is specific to iSeries AS/400 which makes use of *SQLPKG.
Issue: Both Sales Order Entry programs (P4210 and P42101) issue Web Client Exception Errors though there was no change made to the sales order.
|WEB CLIENT EXCEPTION
An exception has been caught by the Web client. Please contact your
system administrator. See log for details. Exception id
= Exception_2017-08-28 16:51:20.884_USERID
ERROR in e1root_*.log
28 Aug 2017 16:51:20,884 [SEVERE] - [RUNTIME] exception in processEvent java.lang.NullPointerException
28 Aug 2017 16:51:20,884 [SEVERE] - [RUNTIME] An exception has been caught by the Web client. Please contact your system administrator. See log for details. Exception id =Exception_2017-08-28 16:51:20.884_OWSHS java.lang.NullPointerException
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