E1: 75I: R42800 Incorrect Additional Entries Created in F0911 for Credit Order (Doc ID 2302821.1)

Last updated on AUGUST 31, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Localizations - JAPAC - Sales
R42800 Sales Update

ACTUAL BEHAVIOR
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In the scenario wherein the R42800 process is being performed for a credit order being generated from history, the system incorrectly displays the additional entries for a different invoice document type not associated with the credit order.

STEPS
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1.Ensure that we have a Sales Order say 48-SO which has been closed via sales update and having the invoice details 69-RI
2.Create a credit order from history for this Original SO.
3.Perform the credit order return using P4205
4.Generate the GST Invoice for this CO and notice that the invoice details are generated as 7-RM.
5.Complete the sales update for this credit order and notice that the PDF displays the invoice details correctly as 7-RM.
6.Customer ledger inquiry also displays the invoice details correctly as 7 RM.
7.However notice in F0911 that apart from the regular entries for 7-RM, system also incorrectly generates the additional entries for 7-RI.



Cause

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