E1: BSSV Intermittent Error When Creating SalesOrders In JDE9.20 From Custom BSSVs Calling JP420000 (Doc ID 2303538.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
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Intermittent Error when creating SalesOrders in JDE9.20 from Custom BSSVs calling JP420000

Problem Description
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We have created a couple of custom BSSV webservices to send Quote data or eCommerce order data to JP4200000 to create sales orders in JDE 9.20. For the most part it works fine but some orders intermittently error out with the following error message return from E1Messages:

DESCRIPTION: B42004200 CommitSalesOrder::Database Exception; DESCRIPTION: System Exception occured while executing business function. Please try request again. :CommitSalesOrder(Commit Sales Order Wrapper) RESOLUTION: Enter valid data.


Changes

 

Cause

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