My Oracle Support Banner

E1: GRID: Web Client Exception when Selecting Go To End for Grid with Column Set to Display as Icon (Doc ID 2304804.1)

Last updated on MAY 10, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

A Web Client Exception (WCE) for grid cache is generated, after selecting Go To End, when the grid contains one or more columns which have been set to display as icon within form properties.

 


The WCE exception will contain one of the following details:

"Exception writing grid to cache"
"Exception getting grid from cache"


The WCE will display in one of the following scenarios:

1. After Go To End results are produced, selecting a previous record subset from the dropdown list results in WCE.

2. After Go To End results are produced, selecting export from grid to Excel or CSV results in WCE.

This issue occurs even when disabling Event Rules related to the column(s) set to display as icon.
Issue is not browser specific.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.