My Oracle Support Banner

E1: 42: Kit Items Unit Price Becoming Zero When Back Orders Are Released from P4210 (Doc ID 2308392.1)

Last updated on APRIL 15, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.


A sales order for kit items is backordered at ship confirmation.  When releasing the order from P4210 rather than P42117 by changing the backordered quantity to blank and adding the quantity to Quantity Shipped, Unit Price on Sales Order is zeroed.

The issue can be reproduced at will with the following steps:

  1. Create a Sales Order for Kit Item.
  2. Run Pick Slip
  3. At Ship Confirmation, change shippable Qty to Back Order Qty
  4. At P4210 again change Back order to Qty shipped and notice that Unit Price is Updated to Zero.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.