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E1: 42: Kit Items Unit Price Becoming Zero When Back Orders Are Released from P4210 (Doc ID 2308392.1)

Last updated on FEBRUARY 03, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms



When Sales Order for KIT Items is back Ordered at ship confirmation and when released the same from P4210 and not P42117 by changing Back order qty blank and adding same to Quantity shipped, Unit Price on Sales Order is zeroed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a Sales Order for Kit Item
2. Run Pick Slip
3. At Ship Confirmation, change shippable Qty to Back Order Qty
4. At P4210 again change Back order to Qty shipped and notice that Unit Price is Updated to Zero



Cause

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In this Document
Symptoms
Cause
Solution
References


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