E1: SVM ServerManager REST API To Get Instancesinfo Fails If Any Agent Is Down gives "errorCode": 13 in logs

(Doc ID 2308966.1)

Last updated on OCTOBER 02, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


When executing the api call to get the instancesinfo.  With the new server being built that shows in server manager as being down. When retrieving the instance info for the other servers the call fails with an errorcode 13. The api call should be able to return the details for all the functional instances even if one server is down. we are using EnterpriseOne Server Manager Management Console Version 04-14-2017_07_48

"errorCode": 13,
"errorMessage": "Unable to obtain the management agent for 'jdejas02', jdeHome = '/u01/Oracle/jde_home_1/SCFHA'.",
"timeStamp": "2017-08-07:18.52.26"




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms