E1: 49: Web Exception Error at Shipment Approval with Document Set (30) Preference

(Doc ID 2309604.1)

Last updated on OCTOBER 25, 2017

Applies to:

JD Edwards EnterpriseOne Transportation Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Intermittent Web exception errors are occurring when trying to approve shipments. This appears to be connected to the set up of the Document Set (30) Preference.
When the type 30 preference is set up or even when there are no preference records and only the preference hierarchy (F40073) is set up for preference 30
then the system is trying to validate the preference records and appears to crash inside B4002060 - GetTransportationPreferences.

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Make sure Document Set (30) Preference is set up or the preference hierarchy is set for Preference 30
2) Enter Transportation Sales order
3) P4915 Approve shipment and receive web exception
.

 

Changes

 

Cause

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