E1: 42: RTSOOUT2 and RTSOOUT3 Not triggered by Invoice Print (R42565)

(Doc ID 2311933.1)

Last updated on JUNE 14, 2018

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.

Symptoms

There appear inconsistent results whether Real time events RTSOOUT, RTSOOUT2 and RTSOOUT3 are triggered when running R42565. When RTSOOUT is active the event will get triggered and F980710 record is created when R42565 is run, however it is not triggered when R42565 is run again in reprint mode (no Doc is assigned). When only RTSOOUT2 and RTSOOUT3 are active, No event will get triggered whether R42565 is run in standard or reprint mode. 

Cause

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