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E1: OCI: Troubleshooting and Known Issues for One-Click Provisioning on OCI-Classic (Doc ID 2312667.1)

Last updated on JULY 21, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Purpose

 This document compiles general issues and troubleshooting techniques for the deployment of JDE on the Oracle Cloud Infrastructure Classic with the One-Click Provisioning functionality

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Scenario 1 - Configuration for Database server - Invalid password. Enter a valid SYS/SYSTEM password
 Scenario 2 - Components fail to distribute on the Enterprise server during Deployment
 Scenario 3 - "Invalid listener port" when configuring the Database Server
 Scenario 4 - Receiving ORA-12170: TNS:Connect timeout occurred
 Scenario 5 - Unable to restart the provisioning machine. Error: cannot parse nat specified (null) for <instance name>
 Scenario 6 - Unable to Access the Provisioning Console

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