E1: VERTEX: Vertex Not Recognizing TX Geo Codes On Vertex 4.2.0 With 7/2017 Monthly Update.

(Doc ID 2314197.1)

Last updated on OCTOBER 04, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When running vertex, GEOCODES for any Texas employee is red lining.

Not having issues with any state other than TX.

Client is unable to enter new employees for that state for payroll.

Steps to recreate issue:


1.  P0801
2.  Inquire on Employee #####
3.  Row exit to National Fiscal Data
4.  Click on OK
5.  Error occurs:

"Tax Area Vertex GeoCode Invalid"
A form level error has occurred.
CAUSE: The GeoCode entered in the Tax Area field is not present in the Vertex Tax Master.
RESOLUTION: Enter a valid GeoCode in the Tax Area field. If you do not have Vertex GeoCoder verify that HRGEO is set to "No" in the HRM Common Settings (P05004)."

Tried adding a new employee for TX, same error.
Tried above test for any other state, and receive no error.

Ran the R07500 for just TX, same error exists for TX

Ran interim to verify Vertex release.  

Client was on Vertex 4.2.0 with 7/2017 Monthly Update.

Cause

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