E1: 13: 17: 90CD: 90CG: Added Text Attachments on Case not Appearing on Work Order

(Doc ID 2318878.1)

Last updated on OCTOBER 18, 2017

Applies to:

JD Edwards EnterpriseOne Capital Asset Management - Version 9.2 and later
JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When using the Related Actions tab to add a Work Order from a Case (P90CG501 to P90CG503), if the Edit Case Number in the work order processing option is active, the system will copy Text1 attachments from the case to the work order. However, if there are other text attachments or media objects attached to the case, they will not be copied to the associated work order.

Changes

 

Cause

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