E1: 17: 90CD: P17730/P90CD015 - Visual Assist from Field 'Inventory Item Number' Calls P40ITM1 Instead of P40ITM2 (Doc ID 2324293.1)

Last updated on NOVEMBER 02, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

P40ITM1 - Item Search & Select
P40ITM2 - Item Search
P17730 – Work Order Parts Detail
P90CD015 – CRM Order Parts Details

Currently, if the user is taking Visual Assist on the field "Inventory Item Number (Alias: UITM)" in the P17730 or P90CD015 applications, the system only calls the application P40ITM1 and this program is only validating the data against Item Master table (F4101).
If a user selects an item from Item Master (F4101) table that does not have a corresponding Item Branch record in the branch plant of the work order header, the system triggers the error ID 0294 - "Item Branch Record Does Not Exist" when the the SV Parts List is saved.
Due to this error, the user needs to start the search process once again before being able to save the correct work order parts list.

Cause

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