My Oracle Support Banner

E1: 42: R42118 Calls Wrong R42520 Susbsystem UBE And Version (Doc ID 2324428.1)

Last updated on APRIL 16, 2018

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

R42118 is using the wrong UBE and version to print R42520 via subsystem when the Subsystem Print Pickslip (R42520) is populated with the R42520 subsystem version.

R42118 should use the correct UBE and version when creating subsystem version.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) R42118. Set the Subsystem Print Pickslip (R42520) = XJDE0006.
2) P4210. Enter a sales order and manually backorder an item where there is enough inventory.
3) R42118. Submit the UBE.
4) P986116|ZJDE0002. Check the waiting subsystem records and see one was created for R42565 version XJDE0002 instead of R42520 version XJDE0006.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot call R42520 via subsystem from R42118.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.