E1: 17: Unable to Post Voucher that Originates from a Service Work Order

(Doc ID 2328256.1)

Last updated on NOVEMBER 14, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to post a voucher (V type batch) that originated from an SWM Work Order, the following error occurs on the R09801E report:

Out of Balance.
One or more batches had errors.

The report shows two PV type debits: one for the amount including tax and another for the tax. The AE type credit amount includes the credit and the amount.

The problem appears to originate when creating A/P (R48197). The G/L Distribution includes the tax portion.

Changes

 

Cause

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