E1: 38: P38300 The Totals For Agreement Quantity and Remaining Quantity Displays Incorrectly

(Doc ID 2331563.1)

Last updated on NOVEMBER 22, 2017

Applies to:

JD Edwards EnterpriseOne Agreement Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Agreement Management
P38300 Work with Online Statement

ACTUAL BEHAVIOR
---------------
When toggling between personalized grid and generic one[Show all Columns],the values for Agreement Qty and Remaining Qty Totals are not displayed correctly.

STEPS
-----------------------
1.Open P38300[Form W38300B] for the personalized grid format called Agreement 1.
2.Notice that the Totals for the Agreement Qty and Remaining Qty displays as 12.
3.Now change the grid option to “Show All Columns” and notice that the Totals for Agreement Qty and Remaining Qty increases incorrectly by the Original values
4.Again toggle back to the personalized grid and notice that the Totals increase further incorrectly.
5.This process keeps repeating as we toggle between the grid formats.
6.Only once the User clicks Find button, would the system retrieve the Original values from the database.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms