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E1: 42: RTSOUT Not Populating Critical Information In Output XML After Cancelling Order Using P4210 Application (Doc ID 2332133.1)

Last updated on FEBRUARY 06, 2020

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.


Create sales order using P4210 application. Cancel the SO triggers RTSOOUT event which is not populating LineType, Item#, Qty, Weight, UOM on Canceled SO lines.

1. Setup RTE (RTSOOUT) events to use in sales order process.
2. Create sales order using P4210 application - triggers RTE event and all the information in XML is available.
3. Cancel the SO using P4210 application - triggers RTE event where critical information (like LineType, Item#, Qty, Weight, UOM) is missing XML file generated.


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