E1: 42: R42520 Is In Infinite Loop If Print Message Contains 24 Lines

(Doc ID 2332304.1)

Last updated on NOVEMBER 27, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On 9.1 version,
Tools version 9.2.1
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When Print Message with 24 lines text data is processed by R42520 , the UBE keeps on processing for long time and User need to terminate after couple of Hours.The issue specific to 24 lines text and Landscape Orientation of printer used.If Orientation set to Portrait then UBE works fine with 24 lines.

Steps To Replicate
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1. Create print message document that is more than a page.
2.. In P40162- Create print message and attach the document.
3. Create sales order and ensure the print message is updated.
4. Execute R42520 for the order, the report is not executed completely.

Cause

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