E1: 42: R42520 Does Not Print Header Text When Order Contains Print Message and Text Attachment

(Doc ID 2332306.1)

Last updated on NOVEMBER 26, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On 9.1 version,
Tools Version 9.1
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When the sales order is having both the print message and text attachment in the header, then Pick slip (R42520 ) prints only the print message.The report is not printing the header text.

Steps To Replicate
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1. Create Sales order and attach the print message say 'DELIVER' which have the text say - Print message on header.
2. On the sales order header-Attach Media Object Text Attachment.
3. Save the order
4. Open R42520 - set the processing option to print the header and detail text.
5. Execute and verify the PDF Only the print message is printed the header text attachment not printed.

Cause

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