E1: KER: Kernels Fail Due To Stuck Database Process In F0092L
(Doc ID 2334192.1)
Last updated on NOVEMBER 30, 2017
Applies to:JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.
1) After the restarting jde services the security kernel seems to have initialized properly, but none of the other process is able to communicate with it. None of the kernels are able to start properly. The logs contain the following error.
Oct 31 23:40:39.986460 jdecsec.c2255 - 24918/-175089920 SYS:Metadata JDENET Error = eTimeOut
Oct 31 23:40:39.986547 netpub.c2291 - 24918/-175089920 SYS:Metadata In JDENET FreeMsg - msgID=4, msgHost=<000.0.0.1>
Oct 31 23:40:39.986570 jdecsec.c2742 - 24918/-175089920 SYS:Metadata Failed to communicate with security server: Unable to locate Security Server
Oct 31 23:40:39.986609 jdecsec.c264 - 24918/-175089920 SYS:Metadata Failed to validate user XXXXX by password
5770 Tue Oct 31 21:17:01.394912 ipcmisc.c355
process 5770 <jdenet_n> registered in entry 26
5770 Tue Oct 31 21:44:06.871906 ipcmisc.c355
IPC3700004 - sendMessage timed out, idx=112, errno=4.
5770 Tue Oct 31 21:44:06.872123 extmsgq.c1145
Could not pass message to jdenet_k kernel queue=<Krnl5595ReqQ> (lastIPCError=<eIPCTimedOut>),Message aborted for msgType=575.
After the restarting jde services JDE is not going to start up
2474/-174450944 SYS:Metadata Wed Nov 1 00:55:58.921306 sktools.h3296
LIB0000673 - Jdenet errors trying to get site keys from all available Security Servers
2474/-174450944 SYS:Metadata Wed Nov 1 00:55:58.921341 jdetools.c6480
LIB0000679 - Error getting specific site key for decryption
2474/-174450944 SYS:Metadata Wed Nov 1 00:55:58.921371 jdetools.c5951
LIB0000628 - Error decrypting the encrypted text string
2474/-174450944 SYS:Metadata Wed Nov 1 00:55:58.921399 winansi.c867
LIB0000570 - WARNING!!! [SECURITY][Password] Password not encrypted in the INI
2) The last line in all logs end with the following SQL select statement:
OBJECT_TYPE = 'TABLE' AND OWNER = 'SY910' )
3) The select statement from step 2 when executed from SQL prompt gives back result.
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