E1: 42: P42101 Credit Order and Price Adjustment Error Reversing Quantity Sign

(Doc ID 2336170.1)

Last updated on DECEMBER 06, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Release 9.1
Program P42101 Sales Order Entry

ACTUAL BEHAVIOR
---------------
User have created Credit Notes without giving any sign to quantity but with wrong price effective dates. When user comes to next line; it got changed to -ve quantity but once they correct the price effective date, again it gets changed to +ve quantity which is not expected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create mandatory adjustment where in the detail keep the effective and
expiry date to a prior date (both should be same).
2.Open P42101 and create credit order.
3.Ensure the schedule is attached to the header.
4.In detail, just input the quantity and item number and then tab down. Price
effective date defaults to the current date.
5.When tabbing down, system will throw hard error on price as mandatory
adjustment not applied because of the date. At this time the quantity sign is
Negative
6.Now manually update the price effective date to the date that matches the
adjustment and tab down.
7.The adjustment is applied and price calculated, but the quantity sign
reversed to Positive

Cause

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