E1: 43: Originator Name and Address Blank on Work With Purchase Orders Awaiting Approval (P43081) screen (Doc ID 2336453.1)

Last updated on DECEMBER 06, 2017

Applies to:

Symptoms

Approval Processing (P43081)

On the Work With Purchase Orders Awaiting Approval (P43081) screen, on Purchase Order 44327 Address Number and Originator Name fields are not populated for orders being created by a specific user. Orders created by other users are displaying an Address Number and Originator Name.

Orders being created by the user should have the name and address number displayed in the Work With Purchase Orders Awaiting Approval (P43081) screen.

The issue can be reproduced at will with the following steps:

1. A particular user creates a purchase order for an amount that will require approval by a specific approver
2. The approver logs goes to the Work With Purchase Orders Awaiting Approval (P43081) screen, selects the Queued for Approval Radio Button and clicks find.
3. The Purchase Order appears but the Address Number and Originator Name fields are not populated.

Changes

Cause