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E1: 17: Case Management Attachment Manager Changes Not Rolling Back When CANCEL Clicked (Doc ID 2339977.1)

Last updated on AUGUST 13, 2021

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Case Management Attachment Manager for Case Notes changes do Not rollback the Text when Closed/Cancel are clicked to exit Case Entry.

This issue is directly related to using the new Enhanced Media Object functionality

Enhanced Media Object (Attachment Manager )in Case Management changes not rolling back the text when Closed/Cancel clicked,
which is acting differently from when using the Classic Media Object Viewer. Both should have the same results and rollback the text
attachment when closed or cancelled are done from case entry.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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