E1: 42: Reason Code Causes Duplicate Kit Component Lines on Credit Order (P42101)

(Doc ID 2339985.1)

Last updated on DECEMBER 15, 2017

Applies to:

JD Edwards EnterpriseOne EDI - Version 9.2 and later
Information in this document applies to any platform.


Powerforms Sales Order Entry (P42101)

Powerforms Sales Order Entry (P42101) creates a credit order with duplicate kit component lines if a reason code is attached to the kit parent during order entry.

The issue can be reproduced at will with the following steps:

  1. Use Powerforms Sales Order Entry (P42101) Version ZJDE0002 to create a Credit Order from History.
  2. Find Sales Order in Sales Ledger, select the parent line, take the Row Exit to Credit Memo>Select Line and click X to return to the order entry screen.
  3. Enter a Reason Code for the Return, edit the line and click the Submit and Close button.
  4. Reinquire and notice that there are duplicate components lines on the credit order that was created from history.



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms