E1: 17: P1721 to Select the Detail Line Based on Serial Number or Equipment Number

(Doc ID 2340193.1)

Last updated on DECEMBER 17, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

In P1720, when going to Product Information tab and choosing a serial number or equipment number, the Row exit to P1721 details does not bring that particular serial number, but brings all the other details for that particular contract. This is time consuming to find the intended line.

Cause

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