E1: E1Page: Springboard not loading after Tools Release 9.2.2

(Doc ID 2341640.1)

Last updated on DECEMBER 20, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Recently upgraded to Tools Release 9.2.2.1 since then any of the springboard are loading they stay spining with the following message.

Checking application Work with Task Index Builds (P900163) all the automatic generation launched at sign on shows as processing. Any attempt to manually generate indexes stays at Pending. See below.

E1 Root log has the following message

  

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms