E1: KER: Users Sessions Timing Out After One To Five Minutes

(Doc ID 2341656.1)

Last updated on DECEMBER 21, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Client users are getting disconnected from the system every one, to, five minutes.

The users receive the following pop-up on their screens:

"Your session has expired.  If your browser does not refresh, please refresh to login again."

This issue can be recreated in multiple browser types

Chrome
Firefox
IE11

Changes

 

Cause

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