E1: MOBJ: No Option to Select Local File or Drag and Drop when Adding a File Attachment

(Doc ID 2346750.1)

Last updated on JANUARY 09, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When trying to attach a file type attachment, users are not getting and option to Select Local File or Drag and Drop, only Select File from Queue is available. Same issue was appearing on the HTML instance running on web server as well as on local web on a web development client.

It is appearing as:

 

It should be like:

 

Cause

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