E1: 17: 5050 Entitlement Will Not Default As 50% When Adding Parts From P90CD020

(Doc ID 2348184.1)

Last updated on FEBRUARY 07, 2018

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When we create a service work order and entitle it against a contract with a service pack having contract coverage group defined as 5050 ( Parts and Labor both should be billable 50 % )
When attach a part from P17730 observed %covered = 100 and Billable = 0 : No billable price calculated
When attach a part from P90CD015 observed %covered = blank and Billable = 1 : 100 % part price is billable


Cause

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