E1: OCI: How to Open A Service Request (SR) For An Oracle Cloud Infrastructure Planning Session (Doc ID 2348382.1)

Last updated on JUNE 08, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Goal

This document explains how to open a Service Request (SR) to request a 'Oracle Cloud Infrastructure Planning Session' with Oracle Global Customer Support. This will give you an opportunity to proactively discuss your Oracle Cloud implementation plans with Oracle GCS where we can help clarify roadmaps, best practices and provide general guidance.

You can also use this as an opportunity to share your milestone/go-live information so we can track them for internal awareness.

NOTE: This SR is only intended to help initially plan for the JD Edwards EnterpriseOne Oracle Cloud implementation. It is NOT intended to be used to resolve specific issues you may encounter during the implementation process. Additional SRs will need to be opened to address those.

Solution

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In this Document

Goal

Solution

References

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E1: OCI: How to Open A Service Request (SR) For An Oracle Cloud Infrastructure Planning Session (Doc ID 2348382.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!