E1: SVM: Unable To Update Server Manager Console from 9.2.2.1 To 9.2.x

(Doc ID 2349376.1)

Last updated on JUNE 05, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Applies only to Server Manager Console 9.2.2.1 running on WebLogic Server.

When trying to update the Server Manager Console from 9.2.2.1 to 9.2.x get the following error:

Unable to change the management console tools release; null

 

Note: You should not experience this issue if the Server Manager Console is at a release level prior to 9.2.2.1, for example, 9.2.1.x.

 

After clicking on the refresh browser window button you may see that the Management Console home Version number is still 9.2.2.1 while the Software Component Version is the newer 9.2.x version you tried to update to.  This will be resolved in the steps below.

 

Changes

 

Cause

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