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E1: SVM: Various Functionality within Server Manager does not Function - Change Component and Grant or Revoke User Groups (Doc ID 2349919.1)

Last updated on APRIL 04, 2025

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Scenario 1 - Change Component button does not function

Trying to upgrade the Tools Release on the Deployment Server using Server Manager and the Change Component button is not working.  When the button is clicked nothing happens.

Note: This issue could be seen with other Managed Instances as well.

Scenario 2 - Granting or Revoking User Groups in Server Manager but the popup to select console admin never comes up.

In several instances, the screen turned blue in color.   An example is shown below:

Scenario 3 - Zoom level of browser is too high

This example is from a browser setting that controls the zoom level of the screen, to enhance text. Unfortunately it has been noted that high zoom levels may cause the pop-ups to appear offscreen.

Scenario 4 - Server Manager Is Not Showing All The Software Components

When checking components in Server Manager, not all files from the components folder from the install path of Server Manager are being displayed.

Changes

 

Cause

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In this Document
Symptoms
 Scenario 1 - Change Component button does not function
 Scenario 2 - Granting or Revoking User Groups in Server Manager but the popup to select console admin never comes up.
 Scenario 3 - Zoom level of browser is too high
 Scenario 4 - Server Manager Is Not Showing All The Software Components
Changes
Cause
Solution

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