E1 : INST: Installation of Fat Client fails with "Determing if the database is running " after Upgrading Local Database to 12c

(Doc ID 2350175.1)

Last updated on JANUARY 24, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.


The local database is being upgraded on the deployment server and development client from 11g to 12c. The steps for the deployment server have been completed and a new package has been built. The local database on the fat client has been upgraded to 12c . Now when E1 Client is being installed on the this local database with the following error on screen

On clicking cancel you get more detailed error as shown below

The database and listener services are up and running and a tnpsing <database> works fine. 


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms