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E1: R4R: P54R20 Shows Zero Quantity For Manually Linked Related Order (Doc ID 2352147.1)

Last updated on JANUARY 23, 2018

Applies to:

JD Edwards EnterpriseOne Rental Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

After manually creating a sales order (P4210) detail line for a rental item on an existing sales order that was created from generating orders on a rental contract (P54R10), the Link via the Related Order row exit does not work completely. Upon re-inquiring on the related sales order, the Quantity Number field does not display the SO detail line quantity.

Expect that Work with Related Orders, field 54RQYTP (Related Order) Quantity be populated (related order cross reference table (V54R20A)) and displayed in Work With Rental Contract Related Orders P54R20 (Form: W54R20A) for manually linked orders (SO, OP, or SV) Status code 2 as they are for system generated (status code 3) orders.

Cause

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