E1: 42: Return Material Authorization (RMA) Creates Credit Order With Incorrect Quantity

(Doc ID 2352397.1)

Last updated on JANUARY 24, 2018

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When creating a manual RMA (not from history) for an item which has different UOM set for primary, purchasing and pricing, the credit order is generated with an incorrect quantity.
According to processing option of P4210 version that is set on RMA Defaults, Credit order tab, the Primary UOM should be used.

Cause

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