E1: 42:P40310 LOB Preference Item Description Blank

(Doc ID 2352978.1)

Last updated on JUNE 13, 2018

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

P40310 LOB Preference unable to show item description even item master is defined.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add LOB preference details for item number and customer number combination
2. Inquire the details via P40310 and note that item description is blank.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms