E1: 17: Customer Line Of Business Not Pulling Correct Tax Codes within S/WM module
Last updated on FEBRUARY 13, 2018
Applies to:JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.
When creating service orders, Tax Expl Code and Tax Rate/Area are not pulling in correctly for a customer with Line of Business setup. For Sales, Contract Billing, and Standard AR, the tax information are correctly retrieved on same scenario.
Service order accounting tab should populate the Tax Expl Code and Tax Rate/Area from customer and related company.
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