My Oracle Support Banner

E1: 17: 90CG: Case Management Reports Overview (Doc ID 2361256.1)

Last updated on JANUARY 03, 2020

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.0 and later
JD Edwards EnterpriseOne Service Management - Version XE and later
Information in this document applies to any platform.

Purpose

Oracle EnterpriseOne software offers a variety of standard reports that provide useful information related to Case Management. The information contained in these reports allows an organization to analyze data in order to make decisions related to provider groups, case assignees, products and customers.

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Details
 Case Detail/Summary Report – R17670
 Case Statistics by Assignee – R17671
 Case Statistics by Product – R17672
 Case Duration Statistics by Products – R17673

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.