E1: 42: Cancelling a Kit Sales Order Originally Created from a Quote Does Not Reopen the Component Lines

(Doc ID 2363335.1)

Last updated on FEBRUARY 20, 2018

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

Cancelling a Kit sales order that was originally created from a SQ quote order reopens the quote as expected, but only for the kit parent line. Kit component lines remain closed/cancelled preventing subsequent orders to be correctly created; i.e. a new sales order is created for only the kit parent line and no associated component lines.


Due to this issue, subsequent sales orders created from the quote order will now not contain component lines

Cause

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