E1: MOBJ: Can't Open Media Object Viewer Attachment Screen in "Work With Voucher" Application (P042002)

(Doc ID 2365591.1)

Last updated on FEBRUARY 28, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
JD Edwards EnterpriseOne Accounts Payable - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Experiencing issue in an application "Work With Voucher JE Redistribution - P042002" when trying to add/view media object attachment from row exit

Steps to Duplicate
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The issue can be reproduced at will with the following steps:

1. Go to P042002 "Work With Voucher JE Redistribution - P042002" application
2. Select the grid record and click on Row Exit > Attachment
3. Media Object Viewer screen is not opening

Expected Result
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Media object viewer screen should be opened where user can add/view all attachment files

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In Work With Voucher screen, when clicking the attachment (highlighted in yellow), it doesn’t open the media object screen

Instead, it just places a paperclip icon as per screenshot below

Then if select the line and click Row Exit > Attachments, expecting a media object viewer screen should be opened

However it takes to the "Enter Voucher - Payment Information" form instead of opening media object viewer screen

Cause

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