E1: 17: W.O. Hours and Quantity Update R31422 to Use F31122.AN8 Instead of F3111.AN8 to Populate F0911.AN8 IH Records

(Doc ID 2366363.1)

Last updated on FEBRUARY 27, 2018

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 On the IH entries created by R31422, the AN8 populated in F0911 is taken from the F3111.AN8 which is the Customer of the service order, whereas, for reconciliation purpose, we expected F0911.AN8 to be populated with F31122.AN8 which is the employee AN8.

Cause

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