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E1: MOB: 42: M43072 Error '0' when Trying to Select an Order for Release (Doc ID 2367961.1)

Last updated on MARCH 01, 2018

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

M43072 (Mobile Sales Held Order Release - Phone) displays error “0” when selecting an order on sales hold.

Set-up M43072 to allow users to release sales hold codes.
Log into the mobile application, see a list of sales order which need to be released however when clicking on an order to see the detail and or the hold code password release screen it returns an error that just says “0”.

The system used is JDE 9.2 and the application is installed on an Android phone.

The issue can be reproduced at will with the following steps:

  1. Set up a P4210 version called GM. Make sure a version of P42101 does not exist with this name.
  2. Set the PO 2. Sales Order Entry (P4210) Version = GM under M43072 version.
  3. Connect on the mobile phone and log into the Sales Hold Release mobile application.
  4. Select one of the orders in the list that need to be released. Notice the application displays ‘0’ Error. No further information.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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