E1: 42: P4210 Transfer Order With Line Of Business

(Doc ID 2368864.1)

Last updated on MARCH 02, 2018

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Sales

ACTUAL BEHAVIOR
---------------
Line of Business is not working for Transfer orders. It always defaults the customer master info from the default 00000 record.

EXPECTED BEHAVIOR
-----------------------
Line of Business should work for transfer order as it does for normal sales orders.

STEPS
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The issue can be reproduced at will with the following steps:
1) P41001. Review the address book record for BP30. The demo data default is 6031.
 
2) P03013. Verify a record for company 00000 exists and Setup and zone number, carrier, route code, and stop code are all blank in Billing Instructions. Setup an additional customer master record for company 00001. Populate zone number, carrier, route code, and stop code.
 
3) P4210. Enter a transfer order from BP 30 to BP10. Note that BP 30 belongs to company 00001 and should be pulling the customer master record from company 00001.
 
4) P4210. Re-inquire on the order and go into the header. Note that none of the values have populated.
 
5) P4210. Now enter a regular sales order using the address book 6031 for BP30. Note the values default in as they should from the company 00001 customer master record.
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, and incorrect route code defaults into the order which in turn causes problems with Transportation shipments.

Cause

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