E1: 17: 90CG: Case Management And Requisition Self Service

(Doc ID 2370902.1)

Last updated on APRIL 20, 2018

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms


P17500 - Case Management
P40051 / P400511 - RMA creation
P4310 - Purchase Order Entry
P43E10 - Requisition Entry

The business needs to setup the Requisition Self Service inside the Case Management. The setup currently used is as follow:
1. Create a Case (P17500 / P90CG501)
2. Create a RMA linked to a case number (P400511 accessed from P90CG503)
3. Create several POs against the RMA (P4310 called by P400511)

In case the customer has the Requisition Self Service, where all the services have already set an account, is it possible to call the RSS functionality from a Purchase Order created within the RMA?

Changes

 

Cause

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